Sold between September 22 and October 27, 2025 in the Carrefour and Match brands, this product was one of the flagship references in the canned fruit and vegetable section. The anomaly detected concerns the possible presence of foreign bodies in certain jars, making their consumption dangerous. The brand has therefore taken the decision to preventively withdraw the lots concerned from sale.
Carrefour ORGANIC Ratatouille sold at Carrefour and Match
The health authorities and the Carrefour group specify the following details concerning this consumer recall:
- Brand : Carrefour BIO
- Product : Ratatouille Carrefour ORGANIC – 630 g jar
- GTIN : 3270190174356
- Batch concerned : 2821 L:R2E 230
- Minimum durability date : 10/31/2029
- Packaging : Glass jar 630 g
- Marketing period : from 09/22/2025 to 10/27/2025
- Geographical sales area : Whole France
- Distributors : Carrefour and Match
- Storage temperature : ambient temperature
- Health mark : EMB 56251 E
- Reason for recall : suspicion of the presence of a piece of glass
- End date of the recall procedure : December 29, 2025
- Consumer contact number : 0 805 908 070 (non-premium rate call, Monday to Saturday from 9 a.m. to 7 p.m.)
What are the health risks?
The main risk mentioned is the presence of glass in the product. If swallowed, these fragments can cause serious injury to the mouth, throat or digestive tract. Even small glass particles can cause internal damage and complications requiring medical attention. The authorities remind you that it is imperative not to consume the product and to return it immediately to the store.
How to get reimbursed?
Consumers in possession of a jar of Carrefour BIO ratatouille belonging to the batch concerned are invited to return it to the point of sale where it was purchased. No receipt is necessary to obtain a full refund.
Carrefour customer service can be reached at 0 805 908 070, a non-premium rate number available Monday to Saturday, 9 a.m. to 7 p.m., for any additional questions.