How We Work

We live in a digital era, so why not take things one step further and digitalise doctor appointments and trips to the pharmacy, too?

With us, your treatment prescription and delivery is mere clicks away: it’s as simple as 1, 2, 3. Contact us for a comprehensive service designed to save you time while looking out for your health:

  • Step 1: Have a brief online consultation or select your medication, package size & dosage
  • Step 2: Complete your medical form & fill out personal details
  • Step 3: Obtain a prescription if approved by a doctor upon assessment of your input
  • Step 4: Receive your flexible shipment and delivery in discreet packaging

What we bring to the table 

Why waste time waiting in line to pick up your therapy at the pharmacy or scheduling GP appointments, when you can get a convenient alternative available on the go and fast and efficient delivery straight to your door? If you have a medical concern that you would rather not share, we can help. We respect your privacy and value your time and trust.

TrueMedical offers you the following: 

Free consultation available online Prescriptions issued free of charge Express delivery to your home address
Complete transparency, no hidden charges Competent, fully trained in-house team High standard of customer service & ongoing support

Our process

Find all the information you need in one place

If you seek quality treatment and excellent value for money, TrueMedical is the way to go.

Use our website as a trusted source: a comprehensive guide into a wide range of symptoms and conditions and a clear overview of treatments available.

Complete your consultation online

We have made the consultation process virtually effortless. Use our convenient platform to answer a few simple questions about your health and symptoms, pre diagnosed conditions, medical history and other medication you may be on at the moment. Your responses will be carefully reviewed by a qualified professional.

If the consultation is approved, you will move on to the next step and receive a prescription. If rejected, you will obtain an explanation and a recommendation for an alternative course of action.

Efficient service, transparent pricing

Receive reliable and responsible care and cost-effective, authentic solutions for your treatment. We strive to enhance the simplicity of the process and the accessibility of our online service to patients nationwide and worldwide. The cost of the consultation and prescription service is included in the overall cost. Feel free to reach out to us and find out if what we have to offer works for you.

We value your time: fast delivery

Your health and safety is our number one priority, so place your order and rest assured we will not keep you waiting. We have taken action to ensure a fail-safe process from start to finish, and accept requests for a special next-day-delivery.

We value your privacy: discreet packaging

No room for uncertainty, no risk of embarrassment. We care about your privacy, wellbeing and peace of mind. Because we understand that it is of paramount importance that the information about your health and therapy is kept private, we protect your privacy every step of the way and are careful to deliver the treatment directly to you. 

We will also ensure that your product is packaged securely inside the parcel and that the parcel is then dispatched and transported to your address safely without disclosing sensitive information. 

  • Range of delivery options
  • Fast & efficient delivery
  • Safe packing
  • Convenient drop-off

Feedback welcome

We love hearing from you because listening to your feedback and acting on your input helps us grow and prosper. This commitment helped us build a strong reputation and large customer base. We work hard to promote your wellbeing and ensure your satisfaction with all aspects of our service. 

Rate the service after you receive your order and let us know if you believe there is room for improvement. We’ll strive to enhance our performance and make you happy.