Legal Information

You can find all the links to the terms and conditions for the use of the website listed below, alongside information on consumer rights. Information pertinent to the Data Protection Act can be found within the privacy policy. Do take note of the fact that the listed external links do not represent an implication of assent from the referred authority or organisation. 

TrueMedical.co.uk

How We Work

Patient Responsibility

Protecting Yourself Online

Delivery

Returns

Privacy Policy

Doctor Services

All our doctors are registered with the General Medical Council (GMC).

Contact our customer service team if you would like to acquire a private prescription without the medication. The customer service team will notify you of the prices.

Our Staff

TrueMedical only partners with registered suppliers in the UK in order to dispatch and distribute your treatment. Should you be in need of contacting the dispensing stores we work with, you can use the details we have provided below:

Superintendent pharmacist:  Zahra Ismail (LinkedIn, Registration Number: 2060640)

Non-Medical independent Prescriber: Menaz Kermali (LinkedIn, Registration Number: 2061562)

You can find further details about the registration status by visiting the websites below:

Pharmacy: https://www.pharmacyregulation.org/registers/pharmacy

Pharmacists: https://www.pharmacyregulation.org/registers/pharmacist

Legal Information

Address: True Medical LTD, Unit 11, MAPLE INDUSTRIAL ESTATE, MAPLE WAY, LONDON, TW13 7AW

Email: info@trumedical.co.uk

Phone: +44 118 328 2455

Owner: Jordan Parkes

Complaints

Should you have any complaints, please reach out to our support team: support@trumedical.co.uk

External Links

Data Protection

The Commission in the UK has a wide range of duties which include promoting proper information handling and encouraging data controllers’ code of practice, which means that every individual decides why and how their personal information is processed. 

GMC

The General Medical Council has effective legal power to preserve the standards concerning the rights for the people of the UK on what they have the legal right to expect from doctors. The responsibility of the General Medical Council is to protect the patients, not the medical staff. 

MHRA

Previously known as two separate entities, the Medical Devices Agency (MDA), and the Medical Control Agency (MCA), until the April 2003 merger, the Medicines and Healthcare products regulatory agency protects and promotes patient safety and public health. It does so by ensuring that all the medicines, medical equipment and healthcare products abide by appropriate standards of effectiveness, performance, quality, and safety.