An essential product in everyday kitchens, Etrez / Coq d’Or cream is known for its cooperative provenance and its protected designation of origin. The affected batches were marketed over a short period, between November 19 and 25, 2025, throughout the territory. The dairy specifies that it is a voluntary recallcarried out as a preventive measure after bacteriological analyses.
Consumer reminder: Etrez / Coq d’Or semi-thick cream sold at Système U, Carrefour, Intermarché, Leclerc, etc.
- Brand: Etrez / Coq d’Or
- Models/references: Coq d’Or semi-thick cream 20 cl, Coq d’Or semi-thick cream 50 cl, Etrez semi-thick cream 38 cl
- Prizes: 322
- GTIN: 3286151301303 (DLC 12/18/2025), 3304820205056 (DLC 12/18/2025), 3304820205063 (DLC 12/18/2025)
- Packaging: 20 cl, 50 cl, 38 cl
- Sales area: Whole France
- Distributors: Système U, Carrefour, Intermarché, Leclerc, Grand Frais, André butchers, wholesalers (Mons), cheese shops and local shops
- End date of the recall procedure: Monday December 8, 2025
What are the health risks?
THE product recall is motivated by the detection of bacteria Listeria monocytogenesat the origin of the
listeriosisa serious infection transmitted through food. Symptoms may appear up to eight weeks after ingestion: fever, headache, body aches. Among the most vulnerable people — pregnant women,
elderly peopleOr
immunocompromised — the disease can cause severe complications, such as neurological damage or serious consequences for the fetus. People who have consumed the product and present these symptoms are advised to consult a doctor immediately, specifying the potential exposure to listeria.
How to get reimbursed?
Consumers who purchased one of the semi-thick creams Etrez / Coq d’Or concerned can return them to the store for a refund. The product should no longer be consumed or used. The brands also invite you to contact the point of sale or consumer service if necessary. A number has been made available: 04 74 25 61 36.